jeet bus Privacy Policy

1. Scope of Data Collection

During the process of registering and using services on the jeet bus platform, we may collect the following types of information. There is a specific reason behind collecting each piece of information, and it is obtained either through voluntary disclosure or through automated processes.

1.1 Identity Information

Information you provide at the time of registration includes: full name, date of birth, national ID or passport details (for identity verification purposes), mobile number, and email address.

1.2 Financial Information

Your payment method details are collected in order to process deposits and withdrawals. This includes account information required for bKash, Nagad, Rocket, Upay, or bank transfers. Card numbers or PIN codes are never stored on our servers under any circumstances.

1.3 Transaction and Activity Information

Records of all deposits, withdrawals, betting history, gaming sessions, and bonus claims carried out on your account are automatically stored in the system.

1.4 Technical Information

Technical information such as IP address, browser and operating system type, device identifiers, session duration, and website navigation patterns is collected automatically.

2. Methods of Data Collection

jeet bus collects information in several ways. Each method is carried out transparently and is aimed at improving the user experience.

• Information Provided Directly: Information you provide yourself through registration forms, KYC verification processes, support chat, and email communications.
• Automated Collection: Information collected via cookies and tracking technologies while browsing the website or using the mobile app.
• Via Third Parties: Information received from payment processors, identity verification services, and anti-fraud systems.
• Referral Source: If you register through a friend's referral, information related to that referral is recorded.

3. Purpose of Data Use

Collected information is used only for specific and legitimate purposes. jeet bus never uses your information in an irrelevant manner.

3.1 Account Management

Information is used to complete the registration process, verify identity, and ensure the security of your account.

3.2 Financial Transactions

Financial information is essential for accepting deposits, processing withdrawals, and issuing bonuses. A minimum deposit of ৳200 and a minimum withdrawal of ৳800 apply on jeet bus.

3.3 Customer Service

Information is used to enable our 24/7 live chat and email support team to resolve your issues and provide personalised assistance.

3.4 Security and Fraud Prevention

Information is analysed to prevent unauthorised account access, financial fraud, and money laundering. Every transaction is subject to automated security monitoring.

3.5 Service Improvement

Anonymous statistical data is used to improve the quality of the gaming experience, design new features, and inform you about relevant offers.

3.6 Responsible Gaming

As part of our responsible gaming policy, your gaming activity is monitored so that timely assistance can be provided if any unusual pattern is detected.

4. Cookie Policy

The jeet bus website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that make website browsing more convenient.

4.1 Essential Cookies

These cookies are essential for maintaining login sessions, storing security tokens, and enabling the core functionality of the website. Disabling them will disrupt the normal operation of the site.

4.2 Functional Cookies

These cookies remember your language preferences, gaming settings, and previous session information. They personalise your user experience.

4.3 Analytical Cookies

Statistics such as which pages are visited most, how users navigate, and where technical issues occur are collected and used to improve the platform.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some services to not work properly.

5. Data Sharing and Disclosure

jeet bus never sells your personal information to third parties. However, limited information may be shared in certain specific circumstances.

5.1 Service Provider Partners

Necessary information is shared with selected technology partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technology infrastructure management. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

jeet bus is required to comply when disclosure of information is legally mandated as part of a court order, government investigation, or legal process.

5.3 Anti-Fraud Cooperation

Information may be exchanged with other authorised organisations to detect and prevent financial fraud, account hacking, or other criminal activity.

5.4 Business Changes

In the event of a change of business ownership, merger, or acquisition, user information may be transferred to the new operator. In such cases, this privacy policy will remain in effect.

6. Data Security Measures

jeet bus applies security measures at both the technical and administrative levels to protect your information.

6.1 Encryption

All data transfers are encrypted using SSL (Secure Socket Layer) technology. Passwords are never stored in a readable format — they are kept only in hashed form.

6.2 Access Control

Access to your account is strictly controlled. jeet bus staff can view information only when necessary and based on designated permissions.

6.3 Regular Security Audits

Regular security audits are conducted to identify system vulnerabilities. An automated monitoring system is active to detect and prevent suspicious activity in real time.

6.4 Two-Factor Verification

An OTP (One-Time Password) based verification system is in place to strengthen account security, particularly during large withdrawals and changes to account information.

7. Data Retention Period

We retain your information for a defined period. The type of information and applicable legal obligations are considered when determining the retention period.

• Account Information: Retained for as long as the account is active and for at least five years after it is closed.
• Financial Transaction Records: A minimum of five years for financial regulatory and legal requirements.
• Cookie and Session Data: From seven days to one year depending on the type.
• Support Communication Records: Up to two years after the issue is resolved.
• Marketing Preferences: Until you cancel your subscription.

After the defined retention period, information is securely deleted or anonymised.

8. Your Rights

As a registered user of jeet bus, you have specific rights over your personal information.

8.1 Right to Access Information

You can request at any time to know what information we hold about you. Send this request via support chat or email.

8.2 Right to Correct Information

If there is any error or incompleteness in the information we hold about you, you can request a correction. Basic information can be updated directly from your account profile.

8.3 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional emails or notifications, you can cancel your subscription at any time. Mandatory service-related communications will continue.

8.4 Right to Close Your Account

If you wish to close your account, please contact our support team. Even after account closure, certain information may be retained due to legal obligations.

8.5 Right to Raise a Complaint

If you have any complaint about how your information is used, you can contact our support team or data protection officer directly.

9. Protection of Minors

All services on jeet bus are strictly for persons aged 21 and above. Collecting information from or providing services to minors is completely prohibited.

Age is verified at the time of registration. If a user is found to be under 21 years of age, their account is immediately closed and any collected information is securely deleted. Our platform does not intentionally conduct any marketing activity directed at minors.

If a parent or guardian suspects that their child is using our platform, please notify the support team immediately.

10. Policy Changes

jeet bus may update this Privacy Policy from time to time. Changes may be made due to new services, legal requirements, or technical improvements.

For significant changes, you will be notified in advance by email or through a notification on the platform. The updated policy takes effect from the date it is published. Continued use of the platform after changes are made will be considered as your acceptance of the new policy.

If you need a copy of a previous version of the Privacy Policy, please contact support.

11. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us directly.

11.1 Support Channels

Live Chat: Available 24/7 directly on the website. Support is provided in both Bengali and English.

Email: [email protected]

jeet bus will try to respond to your requests or complaints as quickly as possible. Our support team understands the needs of Bangladeshi users and handles each matter with care.

11.2 Data Protection Officer

For serious data protection matters, you may contact our Data Protection Officer by email. Please include "Privacy Policy Request" as the subject of your message.